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  • DocuSign

DocuSign streamlines its business with NetSuite, providing a real-time comprehensive view

Customer Challenge:

  • As it approached 100,000 global customers, DocuSign, a digital signature solution provider, found that revenue recognition had become a bottleneck;
  • The company needed a platform that would streamline its processes and provide a real-time comprehensive overview of its business operations.

Solution:

  • With NetSuite, DocuSign has a true single view of its global subsidiaries and multi-currency transactions;
  • NetSuite integrates cloud solutions for budgeting and forecasting, billing, CRM, and time and expense management, giving DocuSign the flexibility and confidence it needs to make efficiencies, driving the business to new heights.

Customer Success:

  • DocuSign is now a 100% cloud-based business;
  • 100,000 global customers;
  • Monthly financial close reduced from 15 days to 10;
  • Revenue recognition process slashed from 9 days to several hours.

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